Tuesday, January 28, 2020
Effectiveness of Quality and Systems Management within ASDA
Effectiveness of Quality and Systems Management within ASDA In this assignment I will look at the business performance and do an evaluation for my chose organisation. For this purpose I decide to choose the ASDA. ASDA is recognised as the private company and this company has owned by the American PLC organisation commonly known as the WAL-MART. The thing is that WAL-MART bought all the shares of ASDA and ASDA in now recognized as the ASDA WAL-MART PLC LTD. ASDA is well known for its services of retailer and goods selling to the general community. There are the examples of some services and products given by my organisation are as follow. Drinks Clothing Food Home and leisure Cutlery DIY Equipment like paint, paint brush nails and others etc. Identify and explain the role and importance of effective operations management. IMPORTANCE OF OPERATIONS MANAGEMENT The area of Operations management has focused mainly on the on the process to manage carefully to the distribution and sales of the product and to produce them. This is common that very small business do not involve in the process of operation management however for the medium size and large sized organisation this is very important and essential to run the organisation carefully and in an effective way. In any organisation the related activities are involved in the management of the purchasing power, quality control, inventory control, logistic, storage and evaluation. The main point to be considered here is the effectiveness and efficiency of the processes involved. A great deal of focus is on efficiency and effectiveness of processes. Due to this, the area of operations management is very important for an organisation. ASDA is a popular name in the category of household retails in the UK. As this is renowned by the international market it is very successful in his business in the UK. This is recognised as the well-known chain in the supermarket. This organisation has his branches all over the world as under the nationwide supermarkets. The ASDA is public ltd. organisation and is open for public and they (stakeholders) are allowed to buy the shares in the organisation. This supermarket of ASDA is mainly aimed to provide the best and possible excellent service and food products to their customers. Even is organisation is successful in beating his competitors by sticking with their price strategy which is probably lower than that of the other organisation in the competition. ASDA is supermarket, which aims to provide its customers with the best possible goods and service with its permanently low prices. Identify the strategic objectives of your chosen Organization and analyze them with the help of appropriate tools. As I choose ASDA as my organisation of research, it has entry with his mission stamen as, To be the worlds leading supermarket.  This organisation has many strategic aims and objectives and by following that aims and objectives organisation can effectively turn their mission statement into practice, it has many aims and objective. The aims and objectives of the ASDA are followed as under in detailed explanation. Aims of ASDA As ASAD is the fastest growing supermarket in the UK retail and grocery business in relation to the other supermarket in the market. There are some main aims are here mentioned that are in continuous way to strive to achieve. These aims are listed as follow: To maximise sales through competitive pricing and heavy advertising campaigns To make the supermarket a happy and an enjoyable place for the staff to work together in harmony To ensure complete customer satisfaction and minimise any complaints about their products or prices. To make shopping at Asda a completely new, unique experience which provides customers and their children with a convenient, warm, welcoming, happy and safe shopping environment. To keep the customers happy and satisfied by providing them with the best and latest products and services at the lowest prices, without having to compromise on quality To provide as much relevant information about products and services throughout the store, in a manner that is understandable to the customer Be as environmentally friendly as possible Objectives Unquestionably and unescapably, the greatest noteworthy aim of Asda same as to any other organisation is to become profitable extremely. So for the achievement of above aims and to get the increase in the profit turnover of the organisation there are some strategic objectives of the ASDA which are intended to show that how it can achieve and accomplish the aims and targets of the company.  Following is the explanation of the main strategic objectives of the organisation given with their explanation: As the organisation has its main aim to increase the profit like to increase its sale and maximization of the profit of the organisation, there is use of different kind of media devices like newspaper, radio, magazine and mainly television for the heavy advertisement of the organisation. This even aided and used for the promotion of their campaigns related to their latest promotions, cut in prices, services and line of new products. This kind of strategic objective has repent the ASDA a base for the loyal customers and even help to attract the new customers as well as this promotion envied the reputation for the products at their lower prices. The organisation has its objective to make the area of supermarket enjoyable and happy visits for the staff of the company and to work with each other in a friendly way, Asda is well known about the fact that the attitude of the staff has direct influence over the customers and their performance, if the staff will be the happy they will work with more enthusiasm and power to gain the competitive advantages. As they aimed to provide pleasant and happy working environment to their workers also by providing various incentives, bonuses and benefits like staff discount, pension from the company, share packages and various opportunities for the promotions in the job as well as in the salary. for the purpose to achievement of the customer satisfaction and even for the minimisation of the complaints from the customers and consumers about the various services and products or staff there is endurance provided by the Asda to their customers through the customers service section at each supermarket stores of Asda and at that services customers can communicate about their problems and unsatisfied services and if they want they can register any comments in relation to the services and products provided to them in the book of comment log. The organisation has pride themselves for this commitment with their customers.  For making the experience of shopping and buying products at Asda as safe, profitable warmth, welcoming, happy pleasurable and even easier as possible there is provision of all American style shopping mostly in all the stores of the Asda and at there the product and services provided to the customers usually by the help of local businesses. The service and product customers received through them under the suitability of one roof.   In the large branches of Asda now there is addition of in built house cafes, opticians, laundry, dry cleaner, fast food, bakeries and take away etc. and even their own petrol pumps and car washes centre there. Many of them are now furnished with the retail electrical, clothing, home wares with the services of branches have now diversified into the retail electrical, home ware and clothing market in addition to providing financial and insurance services.     To keep the customers happy and satisfied with the products, prices, services and staff.  In order to ensure a loyal customer base and continue to attract new customers, Asda ensures they take advantage of their massive buying power and leading position in the supermarket industry in order to purchase the best quality goods and latest products at the most competitive prices.  These savings and product promotions and price-cuts are heavily advertised both through the national media and throughout its branches nationwide.  Furthermore, as an additional precaution, Asda prides itself on the fact that customer satisfaction with its products and prices are always maintained as its staff continually checks prices locally on a weekly basis, in order to ensure the supermarket always provides the lowest prices around Asda strives to provide as much relevant information about products and services throughout the store, in a manner, which is understandable to the customer.  It intends to achieve this by communicating various types of information such as public safety notices, new promotions and products and services, price reductions, charity fund-raising events through its regular customer magazines, leaflets, posters, customer information desk and staff. Where possible, Asda attempts to remain as globally welcoming friendly as possible as they can.  This contains lessening the packaging of the products and use of recycling papers for the making of their magazines, receipts and even for their leaflets and for the building up of new supermarkets as over the existing sites of the industry. Identify the performance operations objectives of the same company and analyze how successful the operations are in meeting strategic objectives of a company. Your discussion need to be focused on Quality, Cost, Speed, Flexibility and/or Dependability Task 2: Design and monitor appropriate systems to ensure quality of product and services Define resources, tools and systems required to support business process to improve the quality of products and services There are many resources, tools and systems are present that are used to ensure the quality of the services and products. For Asda there is constant evaluation of these standards of quality and there are regular checks that if they meet the conditions of good quality provide to the customers regarding the services and products offered to them. There are staff as well as the managerial procedures are taken for the monitoring of the high standards of quality in Asda. The following procedure is followed for the quality assurance in Asda. As first when the goods reach at Asda there is product evaluation test at the first, for the evaluation of the services and products. Even there is monitoring and testing of the taste and quality of the product so that organisation come to know we there that particular product is acceptable for the consumption and can be used by the customer. This procedure is called assurance of quality i.e. quality assurance.  For the next step they carried out the following tests during  ·Ã‚        Production of new products that are presently under progress  ·Ã‚        Test of products, when there is decision about the changing of the suppliers to Asda  ·Ã‚        Test of their own products and brand against their competitors.  ·Ã‚         Organisation also involved in the product evaluation test. These tests are used to monitor quality and safety standards When they update information on the packaging The packaging information may need to be altered because of legislation that the government have implemented and that Asda have to abide by, or there maybe changes in the nutritional concepts or advances in cooking or food preservations method.  An example of when Asda may use quality assurance to add value to their products is when a product may have its packaging information changed to inform the consumers that it is acceptable to cook or use this product in the microwave. For the further procedure the products are taken to the laboratory for the testing of the quality and validation of the products. In laboratory there is fibre optic probe placed into them and to each the temperature of the cooking so that there can be assurance of product to reach at required temperature for the safe use of the products. These tests of quality control are applied to all new and existing products even if these are produce by Asda itself. These quality tests are conducted in the centre of customer advice, head office and in the laboratory of Asda. The assurance of quality is implemented at all levels of the organisations and employees of the company are convinced to provide the best services to their customers and quality standards are set by the organisation for the better implementation of the quality products by the organisation. This set of high standards is taken as the SWOT i.e. strength, weakness, opportunity and threats to the organisation regarding the environment in which it works. The follow up of SWOT lets the organisation to check if the quality of the products and service meet the standard and are in the good competition with their rivals in the industry. Following are the tools used in the organisation to check the quality of their products. These tools are as follow: Just in time (JIT): in just in time the Asda usually order the products and when they are in need of them. Even product are prepared when they are needed and after production these products are then delivered to the store and those product are produced which are needed. This mainly save the money and even save the time, place for the storage for keeping the raw material and results in the beneficial for the organisation. Even this adds good value to the company and deliver fresh and best of the products and services to the customers to make them happy. Products are then prepared and delivered to the store, which requires the products. This will help save money, storage space required and the number of raw materials kept in stock. Machine utilisation control; In Asda this system is usually put into consideration as the machinery is very important part of the production process. So there is a proper provision of engineer that used to check and maintain the machinery time it time so that the process will not stop in between the work and they might not get the problem in the production system of the organisation, this help to ensure them to complete their task to complete and be in time to provide their services to their stakeholders. Stock control: Stock control is very crucial and organisation put good efforts in maintaining the stock control. In this [procedure there in checking by the senior staff regarding the stock and they decide for the order to make for the organisation. The raw material needed is checked that how much is needed and how much they had in their stock. This help to avoiding the running of low stocks. Quality control: This is very important and in this there is use of a machine that is linked to the computer system. This machine tests the products at every stage during the production development. This adds to improve the quality and help to add the value to the product as there is checking of products at every stage of the production in the organisation. Food additives: There is provision of food additives also. These additives are those chemicals that are natural and made especially for the use Asda also uses food additives. These additive are used to keep the food save and to make them last for long time. This also makes the taste of food good and stops them to get poisoning. These additives used are first approved by government and health care bodies and are allotted with their E-numbers. Asda used to put the names of the labels over the packing to avoid the confusion to the customers. There are some steps that are followed by the organisation for the improvement of the quality standards. Define quality audit systems/practice to manage and monitor quality to standards specified by the organization and process operated. Also suggest ways as to how quality audit systems can be implemented in an organization. Quality audit is defined as the process of systematic examination of a quality system carried out by an internal or external quality auditor or an audit team. It is an important part of organizations quality management system and is a key element in the ISO quality system standard, ISO 9001 (Wikipedia.com). Quality audits are usually those time intervals that are performed in a typical way and are predefined. They are used to ensure about the working of organisation as internal systems which are clearly defined in order to monitor those procedure linked to the effective measures. This basically help in the organisation to compiles with the system of quality processes and tends to improve the procedural and assessment criteria based on results. The audits are necessary tools for the management of the in order to verifying and used the objectives and evidences for the processes and even they used to assess the effectiveness and success of the processes and how they has to be implemented in the judgement of the achieving and defining the target s of the organisation. They provide evidences for the elimination and reduction of the problems and their areas. Audits are an essential management tool to be used for verifying objective evidence of processes, to assess how successfully processes have been implemented, for judging the effectiveness of achieving any defined target levels, to provide evidence concerning reduction and elimination of problem areas. [4] Audit Committee of ASDA For the ASDA the audit committee is maintained by the agency and this agency was appointed by the Agency maintained an Audit Committee that was appointed by the board of the ASDA. In this committee there are 2 non-executive members and chief executive executives. There is invitation given to ANAO by the Audit for the observation that financial service to provide the meeting and strengthening of the companys accountability and transparency. Following helps are given to the ASDA by Audit committee improving the quality of accounting and financial control; providing greater accountability and oversight of ASDAs financial management; independently overseeing probity within ASDA; Providing a forum where ASDA Board, executive management, internal audit and ANAO issues could be discussed. Strategic and Operational Plans There is organisation of new plans by the Asda that was endorsed by sports Minister and tourism. The 2005-2009 Strategic Plan prescribes ASDAs: future direction (vision); operating environment (mission); strategic breakthrough issues (goals); Strategies (objectives); Values (operating ethos); and key performance indicators (measures) Highlight the ways to introduce quality culture in your organization to ensure continuous monitoring and development of the process. The term of quality culture is that typical method used by the organisation, this approach is referred to the quality assessment and the implementation of strategic plans and operation for the organisation. It follows the policies and procedures used to determine the shared beliefs and procedure for the development of the quality assurance in the business and for the solving of different problems and to minimise the risk.  There is interrelationship between the structure of organisation, quality culture and management style and this interrelationship have shown in the following diagram below: Description: http://www.coursework.info/document/4/3/1/134806/134806_files/image002.jpg Asdas interconnected its organisational structure and quality culture which is based upon the hierarchical structure power of the company. The diagram below shows quality standards from a consumers point of view. Description: http://www.coursework.info/document/2/1/7/71293/71293_files/image002.gif Consumer               Description: http://www.coursework.info/document/2/1/7/71293/71293_files/image003.gif                       Creating Standards involve                          customer satisfaction Description: http://www.coursework.info/document/2/1/7/71293/71293_files/image004.gifExceeding                                                   Delighting Consumer expectations                               the consumer There are basically three stages of the quality development as follow: QUALITY CONTROL (QC) QUALITY ASSURANCE (QA) TOTAL QUALITY MANAGEMENT (TQM) Quality Control (QC) looks at the flow of production. They have to look and see what falls below standards. Quality Control is carried out by quality control inspectors. Inspection and testing are common ways of doing quality control. Quality Assurance (QA) is concerned with making sure there are no faults before and after the production flow. Quality Assurance also has to make sure all products that are produced are up to standards and have zero defects. Quality Assurance is responsible for a workforce, working in teams rather than an inspector. Total Quality Management (TQM) goes beyond Quality Assurance. TQM is designed to make every employee delight a customer. Customers are at the centre of the production process. (Reference sources: Heinemann AVCE Advanced Business 2000 edition Dave Needham Rob Grandfield). TQM is a form of operations management. TQM is associated with every worker in a work place and tries to persuade them to consider quality in everything they do. All the employees aim to please customers, as the customers are one of the most important resources they have. Task 3: Improve organizational performance Monitor systems and work activities in your organization and identify problems and opportunities for improvement. SWOT analysis of ASDAà ¢Ã¢â€š ¬Ã‚ ¦ Here I follow up the SWOT analysis of ASDA. A SWOT analysis demonstrates the strengths, weaknesses, opportunities and threats of ASDA. Strengthsà ¢Ã¢â€š ¬Ã‚ ¦ Lots of shareholders Asda have 2nd largest supermarket chain in UK Part of WAL MART Best value for the retailer regarding the money High profits wall- mart ASDA have a lot of shareholders Weaknessesà ¢Ã¢â€š ¬Ã‚ ¦ Not as comparative to Tesco - Britains 1st biggest supermarket chain More brand products of ASDA, no selling of high brand products. Tend to sell more ASDA brand products rather than big named products e.g. Nestle, Cadbury etc. Generally be contingent on George clothing sales for great profits Less number of stores as Tesco and Sainsbury has. Opportunitiesà ¢Ã¢â€š ¬Ã‚ ¦ Offer Gorge clothing stores as Leeds and Croydon Good job developments offer. Equal chancer Threatsà ¢Ã¢â€š ¬Ã‚ ¦ High competition in the market. Decrease in the number of shareholders. Selling fear by the WAL MART. ASDA HQ might pick at any stretch to become free of the range of George clothing. Develop an Implementation Plan for the evaluated recommendations and evaluated the possible changes within an organization. Following is an implementation plan which has to be followed by ASDA so that it might get the competitive advantages by providing good quality standards. There are many quality control systems that should be followed as under: There are numerous quality control and assurance systems which include:- Quality circles Total quality management ISO 9000 Self-checking or inspection Training and development Bench marking These systems of quality control and assurance are suitable for the different condition within the organisations. In this according to me the total quality management and benchmarking will be the best approach to be followed so to ensure the good quality assurance. The main objective of TQM is to make all the employee so trained that they ensure to make the every customer happy and satisfied with their services and products. Following is the graph for the total quality management for the ASDA. As customers intend to pay high for the attainment of the high quality standards Asda could to be build up the under-one-roof 24 hour shopping strategy by following the new stagey and convenience like store banks, travel agents, takeaways, cafes etc. experience by introducing new services and convenience such as in store banks, travel agents, take away etc.; following is the graph  Conclusion From the above report it is concluded that ASDA has good strategic plan but no plan is perfect there must be need have improvement is all plans and strategies. So in the same way the ASDA has to do some improvements for the purpose to get the good competitive advantages by providing the better quality and services to their stakeholders. For this the organisation has to follow up the tools of total quality management and benchmarking in order to keep its position in the market and for the implementation of good plans regarding the development of the quality systems. References
Monday, January 20, 2020
Is Caffeine Addictive? Essay -- Biology Essays Research Papers
Is Caffeine Addictive? As exams approach, students everywhere reach for their coffee mugs, their Vivarine and No-Doz. Legions of wide-eyed and shaky young people stay up late into the night, printing out final papers and cramming a year worth of information into their over-burned minds. Falling asleep over books is not acceptable at this time of year. But this is not a new thing; many students have a late-night lifestyle supported by caffeine, getting an average of 5 hours of sleep a night. These young people are a part of the nearly 80% of Americans who depend on caffeine (1). They use it to stay awake when their bodies tell them they need to sleep. Many people use it simply to feel more awake or simply because they like the taste of coffee, sodas or teas which contain the drug. For those who love coffee, the taste is often cited as the reason for the "addiction" and the use of that word does not imply anything like a drug addiction. However, try to take away someone's coffee abruptly and chances are they will experience withdrawal symptoms (2). The body develops a dependence on caffeine which is very obvious; stop drinking coffee for a day after being a regular drinker and get a headache, then drink coffee and it goes away. Some call this an addiction, coining terms such as "caffeinisme" and "caffeine withdrawal syndrome" (4), and classify caffeine as a mind-altering drug (3) (5) (6) (7). Many others protect caffeine, saying it does not compare to a true drug addiction and some even claim it has benefits-that it not only increases alertness but has other healthful properties (2) (8) (9) (10) (11) (12) (13). It is very difficult to find an objective article on the effects of caffeine, for while the information is often c... ...xhaustion. There is great need for more research regarding the properties of caffeine. There is too much contradictory information and studies are not conclusive. A huge number of people around the world consume enough caffeine to be diagnosed as dependent who have not been reassured that it is safe. Nor have they been given a good enough reason to stop their consumption or cut down to safer levels of caffeine intake. It would take a lot of negative findings to dissuade people from using the drug, but a better understanding on all properties could also find more uses for caffeine and could reassure those who are doubtful of the safety of caffeine consumption. Internet Sources: http://www.usa-gymnastics.org/publications/usa-gymnastics/1996/4/body-balance.html http://www.healthy.net/scr/article.asp?ID=800 http://www.healthy.net/scr/article.asp?ID=2046
Sunday, January 12, 2020
Decision-Making Case Study Health Care Management Essay
Stoddard County Public Health Clinic is located on Highway 25, North of Bloomfield, Missouri. The clinic provides services to infant and child; young and middle aged adults; older adults; environmental services; and group/community services. When the 2009 budget cuts were distributed among the different departments, the manager of the Young and Middle Aged Adult Department noted a 15% budget cut. This paper is a case study of how the Young and Middle Aged Adult Department Manager will decide what tools she will use to decide which clinical service should be eliminated or introduced to better serve the Medicaid population at while at the same time make a 15% cut in its budget. Clinic Services Available and StaffingThe services available for the Young and Middle Aged Adult Department includes: breast and cervical screening project, anemia screening, sexually transmitted diseases, pregnancy testing, immunizations, nutrition education, W.I.C, women’s health screenings, high risk pregnancy counseling and case management for prenatals (Stoddard County, 2008). Staffing for the department includes: Department Manager; 2 full-time LPNs to perform screenings, draw blood samples and administer immunizations; 1 full-time nutritionist for the nutrition education; and 1 RN Case Manager to manage the women’s health screenings, high risk pregnancy counseling. The clerical staff is shared among the entire clinic. The Department Manager looked at the year-to-date information for each service provided under her department with the thought of possibly eliminating a service to make up for the 15% budget cut. Upon reviewing the all statistics concerning frequency of use and after surveying all staff members within the clinic, it was determined that each service was very important to the Medicaid recipients of Stoddard County. One suggestion from a staff member was to convert one of the full-time LPN positions to a part-time position and starting a clinical volunteer program. Another position that could be changed from full-time to part-time is the Nutritionist. Statistics have shown that her services are only needed 4 hours a day instead of the full 8 hours. The volunteers would be clinically proficient and could conduct the screenings that are very popular within Stoddard County. In order for the decision to be made, the Department Manager will need to make a decision to use a decision making analysis tool. The Informed Decisions ToolboxOne option for the department manager can use to make a decision on how to manage a 15% budget cut for her clinic, is to use The Informed Decisions Toolbox developed by Thomas G. Rundall, PhD and his associates (University Of Phoenix, 2008). The toolbox is divided into six steps to help managers make an informed decision. The six steps include: Step 1: Framing the question behind the decision; Step 2: Finding sources of information; Step 3: Assessing the accuracy of information; Step 4: Assessing the applicability of information; Step 5: Assessing the actionability of information; Step 6: Determining if the information is adequate (University Of Phoenix, 2008). Step 1: Framing the Question Behind the DecisionBefore making an informed decision, the manager must formulate a research question out of the management question. In this case study the management question is â€Å"How will the Young and Middle Aged Adult Department operate with a 15% budget cut?†The research question is â€Å"What clinical services should be eliminated or added to allow for the 15% budget cut within the Young and Middle Aged Adult Department’s and how will it affect the profitability and quality of care outcomes during the 2009 budget year within the Medicaid population?†(University Of Phoenix, 2008). Step 2: Finding Sources of InformationStep 2 of The Informed Decisions Toolbox discusses different avenues of researching the management question. These avenues include, but are not limited to: healthcare organization libraries, webmasters intranet information and in-house support systems; and the Internet. Step 2 also describes search tips that were very useful (University Of Phoenix, 2008). Step 3: Assessing the Accuracy of InformationStep 3 guides the user to asking the following questions to help ascertain whether the information is accurate: â€Å"Is the information valid and reliable? Is the information comprehensive? Am I missing important perspectives or aspects of my decision?†(University Of Phoenix, 2008). Step 4: Assessing the Applicability of InformationThis step guides the user to decide if all the information accessed was applicable to making a decision. Step 5: Assessing the Actionability of InformationStep 5 will guide the user to determine if the information collected will provide useful recommendations to be implemented, what the expected effects may be of the decision and what are the possible effects that were not expected (University Of Phoenix, 2008). Step 6: Determining if the Information is AdequateThis last step will guide the user in making the determination as to when there has been enough information gathered to make a decision (University Of Phoenix, 2008). After reviewing the information on The Informed Decisions Toolbox, the Department Manager decided this tool wasn’t useful for the type of decision that needed to be made. There are four key strategies that have been recommended for use that affects an organization when the toolbox is used:1.†Strategy One: Recognize and Respond to the Growing Demand for Accountability as a Strategic Issue†(University of Phoenix, 2008). 2.†Strategy Two: Establish Organizational Structures and Processes for Knowledge Transfer†(University of Phoenix, 2008). 3.†Strategy Three: Build a Questioning Organizational Culture†(University of Phoenix). 4.†Strategy Four: Build Organizational Research Capabilities†(University of Phoenix, 2008). By using these strategies, an organization will be able to ensure that have all the research information at hand to help them stay accountable for their actions. It is also a way for sharing of knowledge and always questioning so as to build a stronger organization. Devil’s Advocate TechniqueDevil’s Advocate is a technique that is used in gathering the positive and the negative aspects to a decision that needs to be made (Liebler & McConnell, 2008, p. 159). In this case, the Department Manager assigned the 2 LPNs and Case Manager the task of brainstorming and writing down the negative aspects of her proposal and all the positive aspects to the proposal. Negative AspectsThere were some strong negative aspects that the team was able to verbalize during the brainstorming session. Some of the stronger comments were:1.A full-time staff member will be required to have a change of status from full-time to part-time. This could cause the staff member make the decision to resign and find a position elsewhere. This will cause the Department to incur the expense of recruiting and training a replacement. 2.Cost of recruiting and training volunteer staff to make up for the  ½ FTE position lost. 3.Loss of expertise from taking already fully training long-time employee out of the full-time position and replacing them with an inexperienced volunteer. Positive AspectsThere were some strong positive aspects that came from the brainstorming as well. Some of the stronger comments/aspects are:1.Cost savings from using volunteer services. The LPN is making an hourly wage of $17.50 per hour equates to approximately $36,400 annually. By using the volunteer for part-time, there will be a savings of $18,200 annually. 2.Cost savings for changing the dietician to part-time would be $22,500, which is half of the $45,000 annual salary paid. The total budget from previous year was $154,800. The new budged, which excludes the 15% cut is $131,580, which equates to a total $23,200 difference. If the decision was made to change the two positions to part-time, there would be a cost savings of $40,700.00. In conclusion, the decision-making tool that best suited the Department Manager of the Young & Middle Aged Adult was the Devil’s Advocate. By allowing those who the decision was going to affect the most have a part in the decision making process ensured better understanding of budget cuts. The Informed Decisions Toolbox is an excellent tool for those decisions requiring a lot of research data; however, not best suited for this Department Manager. The final decision was made to proceed with changing 1 FTE LPN to Part-time and 1 FTE Dietician to Part-time, which will create a total budgeted savings of $40,700.00. References Liebler, J., & McConnell, C. (2008). Management Principles for Health Professional (5th ed.). Sudbury, MA: Jones and Bartlett. Stoddard Conty. (2008). Stoddard County Public Health Center. Retrieved November 30, 2008, from http://www.stoddardcountyhealth.com/ServicesAvailable.htmUniversity Of Phoenix. (2008). The informed decisions toolbox: Tools for knowledge transfer and performance improvement. Retrieved November 30, 2008, from University of Phoenix, Week Two, Resource HCS 514 – Managing in Today’s Health Care Organizations Web site.
Saturday, January 4, 2020
Social Marketing - 1409 Words
Henderson (2001) also adds that: ‘Embracing CSR would inevitably have consequences that would raise the cost of doing business, could well reduce revenues, and might also cause companies to sponsor low yielding investment which they would otherwise have turned down.’ In addition, organizations really motivated to apply and absorb CSR as a core value in its activities, would have to undergo a deep and internal change in its business operations and culture (employees, suppliers, offices) which represents a costly task and a time consuming mission. (Henderson, 2001) Another important aspect suggested by Trebeck (2008) is that organizations must keep in mind that government are still the main responsible entity of the†¦show more content†¦For instance Middlemiss (2003 cited in Comfort et al. 2007, pp.585) explains that ‘CSR is taking centre stage to provide more sustainable long term brand value’. Blumenthal and Bergstrom (2003 cited in Comfort et al. 2007, pp.585) describe it as ‘the convergence of branding and Corporate Social Responsibility’. Lou and Bhattacharya (2009) maintain that CSR creates a level of ‘Moral Capital’, which then translates into ‘Relational wealth’ with different stakeholders. This is based on brand faith and credibility with costumers, affective commitment among employees and regulators, trust among suppliers and higher attractiveness for investors in general. Consequently it is important for organizations, to understand that CSR initiatives need to be communicated and transmitted to its group of interest. As Blomqvist and Posner (2004 cited in Comfort et al. 2007, pp.584) propose: ‘Companies are losing out because there is often little or no integration between CSR and Marketing departments and their respective strategies and unless CSR becomes central to the Marketing director’s agenda, it will not have the desired effect and can potentially create a backlash.’ Lou and Bhattacharya (2009) also add that companies investing in these CSR initiatives can develop market based â€Å"intangible assets†like Customer loyalty, which can then reduce uncertainty about future profits of the firm.Show MoreRelatedMarketing Social Of Social Marketing1208 Words  | 5 Pages How is social marketing different The initial formal definition depicts social marketing as ...calculated to influence the acceptability of social ideas and involving considerations of product planning, pricing, communication, distribution and marketing research (Kotler and Zaltman, 1971, p. 5 in Andreason 1994, p. 109). 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